Yova Impact Investing GmbH
‘Inyova’ is a brand of Yova Impact Investing GmbH
Yova Impact Investing GmbH
Phone: +49 30 2000 4 2088
Corporate structure: GmbH (limited liability company)
Head office: Berlin
Commercial Register: HRB 219103 at Charlottenburg District Court
VAT ID no.: DE334676643
Managing Director: Dr Tillmann Lang
Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Straße 108, 53117 Bonn and
Marie-Curie-Straße 24–28, 60439 Frankfurt am Main
Phone: +49 228 410 80
Regional Office in Berlin and Brandenburg
Phone: +49 (0)30 3475-0
DISPUTE SETTLEMENT PROCEEDINGS FOR PRIVATE INVESTORS
Customers can call the consumer arbitration board set up by the Federal Financial Supervisory Authority (BaFin) or bring action before the civil courts. The consumer arbitration board set up by the BaFin is responsible for disputes related to financial services according to section 1 (1a), sentence 2 of the German Banking Act between consumers and supervised companies according to the German Banking Act.
The application to conduct dispute settlement proceedings must be submitted to the arbitration board’s office in writing, briefly describing the facts of the case and including the documents needed to understand the dispute (e.g. correspondence, contractual terms, cost calculations):
Arbitration Board at the Federal Financial Supervisory Authority
Referat ZR (Central Legal Department) 3
Graurheindorfer Strasse 108
53117 Bonn, Germany
Fax: +49 (0)228 4108 62299
Customers may also submit such an application by email.
VuV OMBUDSMAN’S OFFICE
Yova Impact Investing GmbH is a member of Verband unabhängiger Vermögensverwalter Deutschland e.V. (VuV – the Association of Independent Asset Managers in Germany) and is obligated by its articles of association to take part in the dispute settlement proceedings of the VuV Ombudsman’s Office. As a consumer, you can therefore contact the competent arbitration board for disputes of a financial character arising from financial services agreements: VuV Ombudsman’s Office, Stresemannallee 30, 60596 Frankfurt am Main, www.vuv-ombudsstelle.de.
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