PROVIDER

Yova Impact Investing GmbH
‘Inyova’ is a brand of Yova Impact Investing GmbH

ADDRESS

Yova Impact Investing GmbH

Friedrichstr. 246
10969 Berlin 

Phone: +49 30 2000 4 2088
Email: info@inyova.de

Corporate structure: GmbH (limited liability company)
Head office: Berlin

Commercial Register: HRB 219103 at Charlottenburg District Court
VAT ID no.: DE334676643

Managing Director: Dr Tillmann Lang

SUPERVISORY AUTHORITY

Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Straße 108, 53117 Bonn and
Marie-Curie-Straße 24–28, 60439 Frankfurt am Main
Phone: +49 228 410 80

https://www.bafin.de/EN 

Deutsche Bundesbank
Regional Office in Berlin and Brandenburg
Leibnizstraße 10

10625 Berlin
Phone: +49 (0)30 3475-0

https://www.bundesbank.de/en

DISPUTE SETTLEMENT PROCEEDINGS FOR PRIVATE INVESTORS

Customers can call the consumer arbitration board set up by the Federal Financial Supervisory Authority (BaFin) or bring action before the civil courts. The consumer arbitration board set up by the BaFin is responsible for disputes related to financial services according to section 1 (1a), sentence 2 of the German Banking Act between consumers and supervised companies according to the German Banking Act.

The application to conduct dispute settlement proceedings must be submitted to the arbitration board’s office in writing, briefly describing the facts of the case and including the documents needed to understand the dispute (e.g. correspondence, contractual terms, cost calculations):

Arbitration Board at the Federal Financial Supervisory Authority
Referat ZR (Central Legal Department) 3
Graurheindorfer Strasse 108
53117 Bonn, Germany
Fax: +49 (0)228 4108 62299

Customers may also submit such an application by email.
Email: schlichtungsstelle@bafin.de

VuV OMBUDSMAN’S OFFICE

Yova Impact Investing GmbH is a member of Verband unabhängiger Vermögensverwalter Deutschland e.V. (VuV – the Association of Independent Asset Managers in Germany) and is obligated by its articles of association to take part in the dispute settlement proceedings of the VuV Ombudsman’s Office. As a consumer, you can therefore contact the competent arbitration board for disputes of a financial character arising from financial services agreements: VuV Ombudsman’s Office, Stresemannallee 30, 60596 Frankfurt am Main, www.vuv-ombudsstelle.de.

ADDITIONAL INFORMATION

The information provided on this website is regularly updated. Despite exercising adequate care, the data may be modified at short notice or contain errors and inaccuracies. We cannot, therefore, accept liability for or give a guarantee for the topicality, accuracy and completeness of the information provided on this website. This also applies to all (directly or indirectly) linked websites. Yova Impact Investing GmbH is not responsible for the content of the linked pages. Yova Impact Investing GmbH expressly reserves the right to change parts of the website or its entire online presence without issuing a separate announcement, and to supplement, delete or shelve the publication, either temporarily or permanently. Both the content and the structure of this website are protected by copyright. Reproduction of information or data – particularly the use of text, parts of text or images – requires the publisher’s prior consent.

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